Here are 7 examples of emails that I received on Tuesday with the words “do not reply” somewhere in their email copy. Here is my question and perhaps I am a bit naive on the technical front, but isn’t response management by an ESP basic stuff?
To me there is so much value in having a response management system in place or at the very least a monitored email address (if you are small enough) to filter thru things. Call me old fashion, but email is all about dialogue right and peoples natural instinct is to hit reply.
I welcome your thoughts.